St Kilda Football Club, a Foundation AFL club, is in an exciting building phase both on and off the field. Driving our cause of connecting people through inspiring football, thriving community experiences and the definitive spirit of the St Kilda neighbourhood is central to our core business. 

The Customer Development Manager is a newly established role, integral to ensuring successful fan and member engagement and will manage direct customer acquisition and attendance strategies to successfully grow the St Kilda Football Club support base.

Reporting the General Manager – Customer & Community, this role will implement best practice customer acquisition and stadium inventory management strategies, tools, and techniques against the Club’s marketing objectives. Additionally, the Customer Development Manger will measure campaign performance by collecting and analysing results and creating meaningful insights that influence future marketing plans and strategies, ensuring business development and growth.

Success in this role will see you, through the effective implementation of acquisition strategies, grow match day attendance and membership numbers, continuing to strengthen our brand as the ‘Bayside Club’.

To be considered, you will have 5 plus years’ experience in acquisition marketing, including ticketing programs, and in particular, user acquisition modelling experience. You will be able to demonstrate success in growing customer bases and creating high quality, strongly creative deliverables and extensive insight into customer behaviour. Elite sporting environment experience is useful, though not essential – but your experience in managing a wide range of stakeholders, customer growth, strong personal values and the capacity to work to project deadlines is.

To apply, please send your covering letter and CV to careers@saints.com.au by COB Monday 29^th September. Please note, late applications will not be considered.