Are you ready to kick-start your career with the Gold Coast SUNS? We are seeking an enthusiastic, fresh & vibrant Membership Administrator to join our team.
- Diverse and challenging role
- Fast paced environment
The position of Membership Administrator involves the execution of daily duties related to the effective administration and servicing of members. The successful candidate will also be responsible for key Membership programs throughout the year.
This position reports to the Membership & Ticketing Manager and will work closely with all departments of the club.
The ideal candidate will possess the following skills:
- A strong personal brand which personifies the Gold Coast SUNS values of bold, fresh, relentless, dependable & community
- A passion for AFL
- Experience in a customer service based organisation/environment
- Exceptional customer service skills
- Highly developed administrative skills with experience using Microsoft Outlook, Word and Excel
- Excellent verbal communication skills including outstanding phone manner and experience dealing with customer issues/complaints
- Excellent written communication skills including experience responding to customer email enquiries in an accurate and timely manner
- Ability to work in a team environment and contribute to team goals
- A degree or diploma in Business/Administration/Sports Management (or similar)
- Experience using a CRM database (desirable)
- Experience in a call centre environment (desirable)
To apply for this role please submit your CV and cover letter addressing how you possess the skills needed for the role to recruitment@goldcoastfc.com.au.
Applications that have not addressed the criteria will not be considered for the role.
Applications close 5pm on Monday 4th May 2015.
