AFL Live Pass and AFL Live Official App Terms

Changes to Live Pass in 2021

As of the 2nd of February 2021, Live Pass has officially been decommissioned.

Live streaming is no longer available within the AFL Live Official App:

AFL Live pass is no longer included in Telstra Mobile plans. Telstra Mobile customers can no longer get an AFL Live Pass subscription as part of their mobile plan.

You can no longer access a Live Pass by maintaining a $30+ pre-paid recharge.

If you’ve purchased an annual or monthly AFL Live Pass through your App Store (Apple or Google) which is still active on 2 February 2021, you’ll be refunded for the time you have remaining on it.

This refund will be processed by your App Store (Apple or Google) directly back to your chosen payment method. This refund may take up to 45 days to be processed.

You’ll still have free access to match replays, live scores, highlights and other great features on the apps. Learn more about the changes

If you have a billing issue to resolve, you should contact the Apple App Store or Google Play Store.

Terms of Use: The AFL Live Official App

By downloading this application, you accept the following terms. If you don't agree to be bound by these terms, you must not download this application.

Standard data charges apply when downloading or using the AFL Live Official App. Video data usage is unmetered only for eligible Telstra customers.

Match highlights and match replays are available for viewing in full screen size 12 hours after the match conclusion.

Network Connectivity

This Application requires Network Connectivity to function properly. Please note that poor signal quality (dependent on your location and service provider) may slow down or prevent the Application from working at optimum speed. If you have concerns regarding the quality of your signal strength, please contact your mobile network service provider directly.


Standard data charges apply when downloading or using the app. Video data usage is currently unmetered only for certain Telstra customers in respect of supported devices.

Video data usage is only unmetered for the following Telstra services:

  • BigPond ADSL/Cable/NBN
  • Telstra mobile handsets / tablets with any Telstra SIM (excluding International Roaming)
  • Telstra Mobile Broadband (Dongles and mobile Wi-Fi hotspots) with any Telstra SIM (excluding BigPond Wireless Broadband and International Roaming)


Telstra services excluded from unmetering:

  • BigPond Wireless Broadband
  • International Roaming
  • Telstra Business Broadband
  • BigPond Internet (Dial Up/ Satellite/ Hourly Plans)
  • Telstra Air

Location Services

This Application requires location services to be enabled on your device to enable location based alerts to be sent.

Supported Devices

The below iOS devices running iOS version 11 and above:

  • iPhone 6s
  • iPhone 6s plus
  • iPhone 7
  • iPhone 7 plus
  • iPhone 8
  • iPhone 8 plus
  • iPhone X
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 pro
  • iPad (5th generation +)
  • iPad air 2
  • iPad pro


The below Android devices running version 6 and above:

  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 4
  • Google Pixel 4 XL
  • Samsung Galaxy S6
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Plus
  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Samsung Galaxy S10
  • Samsung Galaxy S10 Plus
  • Samsung Galaxy S20
  • Samsung Galaxy S20+
  • Samsung Galaxy S20 Ultra
  • Samsung Galaxy J5 Pro
  • Samsung Galaxy Note 9
  • Samsung Galaxy A8
  • Samsung Galaxy Tab A 10.1


You agree:

  • Telstra may collect your personal information in accordance with our Privacy Statement, including in order to provide this service to you; and
  • Telstra may use and disclose your personal information in accordance with our Privacy Statement, including for any purposes necessary to provide you with this service.

A copy of our Privacy Statement is located at

By downloading this application, you accept the following terms. If you don't agree with these terms, you shouldn't download this application.

Full T&C's available

The full Telstra terms are available in Our Customer Terms available at most Telstra shops or at Content you can access depends on your handset and coverage areas. Some content is provided by third parties. To the extent permitted by law we are not responsible for third party content and do not promise its accuracy, suitability or quality.