Ticketing FAQ

How do I buy a ticket for an individual game?
Visit the Fixture page and follow the ticket link to purchase. 
Tickets will not be available for all games at the start of the season like previous years so please visit this page throughout the season for up to date match specific links to purchase tickets.

Who sets the ticket prices?
The home club sets the prices for all 2021 Toyota AFL Premiership Season matches. The Melbourne venues general entry price will remain the same with $27 for adults, $18 for concession and juniors remain at $5.

Where does the money from ticket sales go?
The revenue from ticket sales is split between the home club, venue and ticket agent.

Why are prices different for different games?
Any variation in prices across games will reflect and acknowledge the differences in demand for matches.

What is the best option for me if I will be attending multiple games this season?
Subject to availability, individual game tickets are available by browsing the ticket agent website’. However, should you plan to attend multiple games, club memberships may provide the best value and access to tickets.

Visit Club Membership for more information.

I’m a Club member with match access, how do I attend a match?
This process may differ from club to club. Please refer to details provided by your club or contact them directly for further information.

Are there general admission tickets available?
General admission ticketing is not currently available at any AFL venue due to COVID requirements relating to contact tracing. Attendees will need to be assigned and occupy a reserved seat.  A “general reserved” reserved seat price category has been created in lieu of general admission access.

I am a member and have a membership card, can I scan into the games that I am entitled to?
From Round 9 reserved seat Club members will return to being able to scan into the MCG and Marvel Stadium using their membership cards. Please make contact with your Club or AFL Membership to understand your access in more detail.

Non-Melbourne based member access is determined by the club in conjunction with the venue therefore we recommend you make contact to understand the detail behind attending matches.

I’m a member, will I be forced to upgrade to attend a game?
This process may differ from club to club. Please refer to details provided by your club or contact them directly for further information.

I tried to buy a ticket but it says ‘Allocation Exhausted’. Does that mean the game is sold out?
From time to time, some games may have seats released closer to the day of the game. These seats include internal and dining allocations that are not used. Continue to check back on the ticket agent’s site for availability.

How can I purchase tickets for a large group?
Unfortunately due to the requirement to contact trace all attendees, bookings above the approved transaction limit cannot be facilitated for the 2021 season.  

How can I purchase a ticket for a special needs seat?
Patrons with accessible booking requirements and additional service assistance requirements can contact the relevant ticket agent as outlined:

Ticketmaster: For accessible booking needs please visit the following Ticketmaster page for information here

Ticketek: For accessible booking needs please visit the following Ticketek page for information here

Why aren’t all seats available for sale?
Venues may be operating below 100% capacity, dependent upon the capacity and configuration approved by the relevant State/Territory Government.

At all venues, there are also some seats that are utilised internally by clubs to facilitate their administrative and corporate requirements.

Some stadiums also have stadium memberships that provide access to certain seats for all events at that venue.

Can the match schedule change?
Yes, the AFL reserves its right to change the AFL fixture at its discretion and without notice. The AFL will not be liable for changes made to the AFL fixture.

I don’t have a mobile device that can accept tickets, how do I book? 
In line with venue COVID safe plans, the delivery method for tickets purchased online is mobile however if you do not have a mobile device or cannot book online, both ticket agents have their call centre open to assist with bookings. At this time the most appropriate delivery method for your tickets can be determined.

Contact the relevant ticket agent as outlined:
Ticketmaster: visit the following Ticketmaster page for information here
Ticketek: visit the following Ticketek page for information here

Can I purchase tickets at the match? 
Tickets will not be available for purchase at the match. If tickets remain on match day, you will be able to purchase them before attending the venue via the ticket agent website. 

If you have any difficulty accessing your mobile ticket once it has been purchased, a customer service representative will be available at the main gate of each venue to provide assistance. 

How will my tickets be delivered? 
All tickets purchased through Ticketmaster or Ticketek will be digital, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone’s ticket wallet and share them with your friends and family using the ticket forward?function. Mobile ticketing means that you’ve always got your ticket with you and you’re COVIDSafe.  

To support COVID safe plans and assist with contact tracing, we strongly encourage the use of Ticket Forward to send tickets to the individuals attending within your group.   

If you have used Ticket Forward to send tickets to your friends, please ensure they have accepted and downloaded their tickets to avoid being denied entry at the venue. 
For more information on how mobile tickets work please click the relevant link below: 

Ticketmaster mobile tickets

Ticketek mobile tickets

If you have any difficulty accessing your mobile ticket, a customer service representative will be available at the main gate of each venue to provide assistance. 

When will I receive my tickets? 
All tickets will be available in a digital format only due to our COVID-19 safety requirements. You will be able to download your tickets on your mobile phone via your ticket account or the ticket agent app. 

To support COVID safe plans and assist with contact tracing, we strongly encourage the use of Ticket Forward to send tickets to the individuals attending within your group.   

If you have used Ticket Forward to send tickets to your friends, please ensure they have accepted and downloaded their tickets to avoid being denied entry at the venue. 

What are the conditions of entry for AFL matches? 
The AFL Ticket and Entry Conditions are available here: www.afl.com.au/tickets/conditions-of-entry