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AFL Stats Pro FAQs

How do I sign up for AFL StatsPro premium content?

You have to be a Telstra mobile customer to access AFL StatsPro premium content. Simply log in with your Telstra ID that is linked to your My Account. If you don’t have a Telstra ID, please follow the links to register and nominate your preferred mobile account.

What is my Telstra ID? 
Your Telstra ID is the username and password that you use to access Telstra products and services.
If you currently use My Account, Telstra 24x7 App, CrowdSupport, Stay Connected App or the AFL Live App, then this is your Telstra ID.

It could also be the email address created by you when you purchased a BigPond service, or the email address supplied by you during registration for a product from Telstra.

The important thing is that the Telstra ID you use for AFL StatsPro needs to be associated with your Telstra mobile service so we can verify you’re eligible to access AFL StatsPro premium content.  You can manually link your AFL Live Pass to your Telstra ID in the AFL Live Mobile App (see below).

I tried to login with my Telstra ID and it wouldn’t work
Alternatively, you can link your Live Pass through the AFL Live Official App by following these steps:

  1. Open up the AFL Live Official App
  2. Click on the Live Pass logo in the top right corner
  3. Select AFL Live Pass
  4. Tap the ‘Link Your Live Pass’ button

5.Then enter your Login details or Register.  

If you need further help with your Telstra ID, browse our online help and support articles or Ask CrowdSupport

I have a paid subscription to afl.com.au (and AFL Live app) why can’t I access AFL StatsPro videos or Compare more than 2 players?

Paid Live Pass gives you access to a number of premium features, for example streaming live matches and on-demand full match replays in the AFL Live App. However, AFL StatsPro premium features are only available to Telstra mobile customers free of charge.

Why do Telstra mobile customers get exclusivity?

Telstra has had a long standing partnership with the AFL, and currently holds the AFL Digital Rights. As part of Telstra’s continuing commitment to reward and provide additional value to its customers, they are offering exclusive access to premium features for Telstra mobile customers.

I have a Telstra broadband/NBN account - why can’t I access AFL StatsPro videos or Compare more than 2 players?

Only Telstra mobile customers with a current Telstra Consumer post-paid mobile, pre-paid mobile ($30+ active recharges) or mobile broadband plan are eligible to access AFL StatsPro premium features.

If I’m not a Telstra mobile customer, which AFL StatsPro features do I have access to?

There are a number of free features and content within AFL StatsPro. You will be able to analyse every AFL listed player, based on an enormous amount of metrics, compare them head-to-head, and also sort a player’s statistics by career, season or round. 

Why is my favourite player's video from their last match not available?

Telstra currently holds the AFL Digital Rights, and as part of these Digital Rights, extended match vision will be made available no earlier than 12 hours after the match has completed.

How far back do the player highlights videos go?

Player highlights videos are only available from the 2017 Premiership Season onwards.

Why can’t I see all the features and stats on some iPhone devices and Internet Explorer?

You might encounter rendering and performance issues on some iPhone devices and the Internet Explorer browser, however, we are continually working to try and optimise the experience across all devices and platforms.

Does AFL StatsPro include statistics and video highlights for retired players?

Not as yet, AFL StatsPro offers stats and player video highlights only for AFL listed players.

Does AFL StatsPro include JLT Community Series or second tier (VFL, SAFL, WAFL, etc) stats and vision?

Currently, we only display AFL Premiership Season statistics and match vision (Player highlights videos are only available from the 2017 Premiership Season onwards).