MEMBERSHIP OFFICER

 

·         Looking for an exciting career opportunity in the sports industry?

·         Docklands/MCG location

  • $35,000 package (negotiable).

 

The Melbourne Football Club is the oldest competitive sporting club in the world, ingrained with the heritage of the game’s establishment more than 150 years ago.  The Club prides itself on a strong workplace culture that is rich with tradition, passion and innovation.

 

We are currently looking for a passionate Membership Officer to join our dynamic team based at the MCG.  This role is responsible for providing excellent customer service and communication to Melbourne Football Club members.

 

Within this role you will be responsible for:-

 

·         Accurately entering membership information into the Membership database system.

·         Providing information to members by phone, email and written correspondence.

·         Sending out updated membership information to members as required

·         Resolution of member queries and concerns

·         Processing and balancing cash, cheque and credit card payment receipting for memberships.

·         Actively promoting and demonstrating a strong customer service ethic.

·         Attendance at key events and match days as required

 

To be successful in the role you must have:-

 

  • An interest in sport and recreation (AFL is preferred).

·         Proven experience in a similar role, customer service, sales or administration.

·         Excellent computer skills, including an intermediate knowledge of Word, Excel and Outlook.

·         Good data entry skills, ideally a typing speed of 50+ wpm.

·         Exceptional customer service, communication and interpersonal skills

·         Excellent attention to detail.

·         Ability to work well within a strong team environment.

·         Demonstrated ability to handle multiple tasks and effectively prioritise.

·         Self motivated with a commitment to achieving results.

·         Excellent personal presentation

 

What we offer:-

 

  • A fast paced, fun and vibrant workplace
  • A supportive management team that values the importance of staff development
  • Annual performance and salary reviews
  • A unique backdrop to your day - the MCG - the heart of Melbourne’s sporting precinct
  • A competitive salary, sponsor discounts, staff benefits, social functions and more!

 

For further information, please contact Jane Robertson, Human Resources Manager on (03) 9652 1137.

 

Please click the Seek link to apply http://www.seek.com.au/Job/membership-officer/in/melbourne-cbd-inner-suburbs/21195949  

 

Position offer will be subject to a Working with Children Check.  Please be aware only successful candidates for interview will be contacted.